Each user creates their own personal profile in our system.
The most common approach for individual courses for your own employees is to send out an invitation link so that the recipient does not have to fill in all the information themselves: How do I send an invitation?
They can also create a user account themselves through this link: https://ecoonline.muniolms.com/en/registration - Create a new user account
Please be advised that simply creating an account does not grant access to any courses, unless the employer has set up rules for this to happen - therefore an invitation is usually the best way to go!
Administrators can see everyone who belongs to the same company (legal entity) as themselves.
So it may well be that someone has a user account in our system even though you don't see them, just that they haven't registered your company as an employer in their profile.
This can be solved in (at least) two ways:
Either by them logging in themselves and changing their employer under Settings. How do I change my personal information?
Or by inviting them to courses with the right company affiliation.
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